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A tap that's gone quiet on a frosty morning is annoying, not yet a disaster. Handle it gently and it usually stays that way.
We think a pipe's frozen — what do we do? Turn the stopcock off first, as insurance, then bring gentle heat to the pipe — a hairdryer on its lowest setting or towels soaked in warm water, working from the tap end back toward the frozen section. Never a naked flame, never boiling water. If the pipe has already split, stop and ring 020 4577 2888 instead.
Our winters are more damp than truly bitter — and that's exactly the trap. A soft, grey fortnight lulls everyone, then a hard frost slides down off Binevenagh overnight.
Any pipe that never got lagged — in a loft, a garage, an outbuilding, or buried in an external wall — is suddenly a solid stick of ice after one cold night, and a tap that won't run, or barely dribbles, is the first sign. It happens to houses in town too, but it's felt hardest on farms and older properties out toward Feeny, Dungiven and Drumsurn, where supply runs are long and outbuildings are cold by design.
The good news is that catching it early, before anything splits, is the easy version of this problem. It's only once a frozen pipe has already cracked, quietly, under the pressure of expanding ice, that thawing turns into a flood — and that's the version worth avoiding altogether with a bit of autumn prevention.
Stopcock off first, then slow and even heat, working from the tap end toward the blockage. Patience is the whole technique.
What to never do: a blowtorch, a naked flame of any kind, or boiling water poured straight onto the pipe. Sudden heat on metal or plastic that's already under strain from the ice is a reliable way to turn a frozen pipe into a split one.
Stop thawing altogether. Leave the water off and call — melting the ice with the mains still connected just books your flood in for later.
A split usually shows itself as a thin crack or seam, sometimes with a bulge in the pipe either side of it, and it may not leak a drop until the ice inside finally melts. If you can see or suspect a split, the safest move is to leave the stopcock closed and stop applying any heat — you're better off with a frozen, dry pipe than a thawed, flooding one while you wait for a plumber.
Take a photo if you can, note roughly where along the run the damage sits, and mention it when you ring — it means the plumber arrives with the right fittings rather than guessing on the doorstep.
Lagging is the cheapest plumbing job you'll ever do. Foam pipe insulation from any hardware shop, fitted before the first hard frost, protects the vulnerable runs.
Focus effort where cold air actually reaches the pipe: lofts, garages, outbuildings, and any run along an external wall. On farms and rural properties around Drumsurn, Feeny and the wider Roe Valley, long supply pipes crossing unheated outbuildings are the classic weak point — a length of foam lagging around each run, plus keeping outbuilding doors shut on the coldest nights, heads off most of the trouble before it starts.
A couple of extra habits help on genuinely hard nights: leaving a trickle running from the most exposed tap keeps water moving and harder to freeze solid, and leaving loft hatches or under-sink cupboard doors slightly open lets a little of the house's warmth reach otherwise isolated pipework. None of it is glamorous, and all of it is cheaper than the flood it prevents.
A tap that worked fine yesterday and now runs as a trickle or not at all, in the middle of a cold snap, with no other obvious cause, is the classic sign. Frost on an exposed section of pipe, or a section that feels distinctly colder than the pipe either side of it, points to exactly where the blockage sits.
There's no fixed answer — it depends on how long the ice has had to form and how accessible the pipe is. Gentle heat applied steadily can take anywhere from twenty minutes to a couple of hours. Patience matters more than speed here; rushing it with too much heat is exactly how a pipe splits.
Yes, on its lowest heat setting, kept moving rather than held in one spot, working from the tap end back toward the blockage. Never leave it resting against the pipe or pointed at one spot for long — steady, even, moving heat is what thaws a pipe gently rather than stressing it.
Cold air reaching pipework that isn't insulated — lofts, garages, outbuildings, and pipes run through external walls are the classic spots. Water expands as it freezes, and it's usually that expansion, not the freeze itself, that eventually splits the pipe once things thaw.
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